Limit non-VIP customers to 5 items
🎯 Overview and Behavior
Section titled “🎯 Overview and Behavior”Limits purchase quantity to 5 items for non-VIP customers. VIP customers are not limited. When non-VIP customers try to purchase 6 or more items, an alert message will be displayed at checkout. ※ VIP customers are those who have the “VIP” customer tag.
🚀 Setup Steps
Section titled “🚀 Setup Steps”1. Preparation
Section titled “1. Preparation”- Create new rule → Click “Create New Rule” button
- Configure basic information
- Title (example): “VIP customer preferential limit”
- Alert message (example): “You can purchase a maximum of 5 of this product”
For details, please refer to How to Set Up Order Limits.
2. Condition Settings
Section titled “2. Condition Settings”Enter the following in the condition settings screen:
-
Condition 1
- Condition type: Cart total quantity
- Operator: greater than or equal to
- Value: 6
-
Condition 2
- Condition type: Customer tags
- Operator: contains none of
- Value: VIP
The settings will look like this image:

What this means: When general customers without the VIP tag try to purchase more than 5 items, the order limits condition is met and checkout will be blocked.
3. Save and Activate Rule
Section titled “3. Save and Activate Rule”- Save rule → After entering all settings, save the rule
- Activate → Click “Set active” button to start the limits
📋 What This Setting Solves
Section titled “📋 What This Setting Solves”- ✅ Customer tier-based benefits - Quantity preferences for VIP customers
- ✅ Improve loyalty - Special treatment for repeat customers
- ✅ Maximize sales opportunities - Expand purchase opportunities for valuable customers
- ✅ Proper inventory allocation - Product distribution based on customer importance
🔄 Related Order Limits Rule Settings
Section titled “🔄 Related Order Limits Rule Settings”- Customer tag limits - Customer tag-based limits settings
- Limit cart total to 10 items - Basic quantity limit
- Limit to 3 items per product - Per-product limits