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Limit non-VIP customers to 5 items

Limits purchase quantity to 5 items for non-VIP customers. VIP customers are not limited. When non-VIP customers try to purchase 6 or more items, an alert message will be displayed at checkout. ※ VIP customers are those who have the “VIP” customer tag.

  1. Create new rule → Click “Create New Rule” button
  2. Configure basic information
    • Title (example): “VIP customer preferential limit”
    • Alert message (example): “You can purchase a maximum of 5 of this product”

For details, please refer to How to Set Up Order Limits.

Enter the following in the condition settings screen:

  • Condition 1

    • Condition type: Cart total quantity
    • Operator: greater than or equal to
    • Value: 6
  • Condition 2

    • Condition type: Customer tags
    • Operator: contains none of
    • Value: VIP

The settings will look like this image: Condition settings screen

What this means: When general customers without the VIP tag try to purchase more than 5 items, the order limits condition is met and checkout will be blocked.

  1. Save rule → After entering all settings, save the rule
  2. Activate → Click “Set active” button to start the limits
  • Customer tier-based benefits - Quantity preferences for VIP customers
  • Improve loyalty - Special treatment for repeat customers
  • Maximize sales opportunities - Expand purchase opportunities for valuable customers
  • Proper inventory allocation - Product distribution based on customer importance